Seed · AI & Machine Learning · Tallinn, Estonia · Founded 2023 · 1–10 employees
Originally founded as Align to build an AI-powered customer feedback intelligence platform, the Estonian startup rebranded as Handhold in early 2026. Today, the company operates as an AI-agent platform that automates the inbound customer journey for B2B software companies. Handhold deploys personalized, multimodal AI account managers to qualify leads, conduct voice and text product demos, and guide onboarding 24/7. To accelerate this transition, the firm secured a 3 million Euro seed funding round in April 2026. The company is backed by prominent institutional investors alongside local technology pioneers, including Bolt founder Markus Villig and former Twilio CTO Ott Kaukver.
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