Series A · Aviation & Drones · Reykjavík, Iceland · Founded 2019 · 11–50 employees
AviLabs is an Icelandic aviation software provider that automates passenger disruption management through its flagship platform, Plan3. Founded by the former CIO of WOW air, the company enables airlines to quickly package and deliver personalized recovery options like flight rebookings, hotels, and digital vouchers directly to affected travelers. The platform significantly reduces manual workload for airline customer care teams by allowing passengers to self-serve their recovery solutions within minutes. To support its expansion, AviLabs secured an 8 million euro Series A funding round in October 2024. In addition to its core software, the company hosts Grounded, a dedicated industry summit, and publishes the monthly ImPax report tracking airline delay trends.
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