Series C · AI & Machine Learning · Dusseldorf, Germany · 295–295 employees
Cognigy is a German AI startup that developed a leading conversational AI platform for enterprise contact centers. The company was recently acquired by US firm NiCE for €819 million (approximately $955 million) in July 2025, marking Europe's largest AI exit to date. Cognigy serves over 1,000 brands worldwide including Mercedes-Benz, Nestlé, Bosch, DHL, and Lufthansa Group with its AI Agent platform Cognigy.AI. The platform enables enterprises to deploy AI agents in over 100 languages across any channel, automating customer interactions while freeing human agents for complex tasks.
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