Seed · Sales & Marketing Tech · Ghent, Belgium · 2–10 employees
Feedelity is a Ghent-area AI-driven customer experience platform that centralises and automates feedback from reviews, social media, email and delivery apps into a single inbox with sentiment analysis and AI-assisted personalised responses; for someone excited about applied AI and customer experience tech, it offers the opportunity to build real reputation and feedback tooling used by hospitality and multi-location brands, own core automation and analytics features, and help companies turn scattered voice-of-customer data into actionable insights that improve service and loyalty.