Series A · AI & Machine Learning · London, United Kingdom · Founded 2019 · 40–50 employees
Hook builds AI agents for Customer Success teams that predict churn up to 6 months in advance with 90%+ accuracy. Their platform analyzes customer data to spot risk patterns, recommend actions, and automate routine tasks, allowing CS teams to focus on high-impact activities. The company has demonstrated strong growth with 13,662 LinkedIn followers and positive employee reviews rating 4.7/5 stars on Glassdoor. Hook is backed by top European investors including LocalGlobe and MuleSoft founder Ross Mason, positioning them well in the growing CS automation market.