Bootstrapped · E Commerce & Retail · Oslo, Norway · Founded 2019 · 1–10 employees
Mimir is a Norwegian AI startup that automates customer service for e-commerce brands, resolving up to 90% of support tickets across email, chat, and social channels without deflection. The platform integrates deeply with e-commerce stacks including Shopify, WooCommerce, OMS, WMS, and ERP systems to take real actions such as order tracking, returns, and cancellations. It is purpose-built for the Nordic market with native support for Norwegian (Bokmål and Nynorsk) and all Scandinavian languages, and is GDPR-compliant and hosted in Europe. Mimir operates on a performance-based pricing model where clients only pay if the platform delivers measurable cost savings, making adoption low-risk for fast-growing brands.
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