Series B · Wealthtech & Insurtech · London, United Kingdom · Founded 2021
Napo is a London-based InsurTech startup that offers comprehensive pet insurance coverage including dental care, behavioral treatment, and complementary therapies - benefits that most traditional pet insurers don't include. The company combines AI-driven claims processing with human empathy and has achieved an impressive NPS score of 70+ and strong Trustpilot reviews. Founded in 2021 by Jean-Philippe Doumeng and Ludovic Lacay, Napo recently closed a €14.4 million Series B in February 2025, bringing total funding to around €30 million. The company has been recognized as Insurer of the Year at the Modern Claims Awards 2025 and is scaling toward 100,000 insured pets while maintaining its focus on sustainable growth and comprehensive coverage.
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