Series A · AI & Machine Learning · Dublin, Ireland · Founded 2023 · 11–50 employees
Solidroad operates an AI-native quality assurance and training platform built for enterprise customer experience teams. Founded by Intercom alumni Mark Hughes and Patrick Finlay, the platform reviews all customer interactions across voice, chat, email, and video to identify coaching opportunities. It evaluates both human and AI agent performance against company-specific criteria, translating those insights into personalized training simulations. The company secured a twenty-five million dollar Series A funding round led by Hedosophia in April 2026 to scale its automated aggregation technology.
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