Pre Seed · Developer Tools · Helsinki, Finland · Founded 2025 · 2–10 employees
Userlens combines product usage analytics and user feedback into a unified platform that empowers customer success teams with account-level intelligence. The startup serves mid-market and enterprise users, helping customers like AhaSlides manage millions of users and thousands of businesses with clear renewal and expansion insights. One client, Quartr, scaled from 1M to 10M in ARR while boosting account coverage per CSM from 40 to 200 and improving net revenue retention by 18% over three months. The tool predicts churn months before renewal, enabling proactive outreach and strategic interventions.
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